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Business and financial awareness
- Contribution and role of managers in improving business performance
- Understanding business drivers
- Taking sock of the organisation and business
- Making the business case and return on investment
Leadership and management style
- Review of leadership and management styles
- Communicating business goals and strategy
- Strategies for successful leadership and management
Key result areas
- Identifying critical tasks and competencies
- Setting performance action goals
- Ensuring objectives and priorities support organisational and business objectives
Personal Effectiveness
- Working with and through others
- Building and maintaining relationships with other managers and staff
- Individual management contribution
- Effective execution
Achieving positive results
- Planning and management of stability, continuity and change
- Adapting behaviour to achieve positive results